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FAQ

  • Do you have size charts?
    Men's Short Sleeve Women's Short Sleeve Women's Rolled Sleeve (short sleeve) Men's Long Sleeve Sweatpants
  • When should I expect to receive my order?
    Orders are typically shipped via USPS within 3 business days (excluding weekends or holidays). Packages are generally delivered in 2-5 business days from the shipping date. You will receive a tracking number via USPS once the order has shipped.
  • Why an Octopus?
    The Octopus is among one of the most intelligent beings in the sea. It's ability to problem solve, evade predators, and it's agility make it the most versatile creature in the ocean. Here are a few facts relating to why we are enamored with the Octopus. • The name "Octopus" is derived from greek, meaning "eight foot". (If you can't tell, we LOVE the Greeks). • They have 3 hearts. After all, what is intelligence without heart :) • Octopuses (yes, that is how you correctly pluralize Octopus) can solve puzzles, have been shown to possess long-term and short-term memory, can use tools, and have differing temperaments & personalitites. It is difficult to keep an octopus enclosed. • It has eight arms, duh. We'll let you research the importance of the number 8........ • Even though it lives deep, the octopus can see clearly with great eyesight. Finally........they just look cool.
  • What are the Shipping Costs?
    Your Item(s) will ship USPS ground. • $0-49.99 will be $5.99 Shipping. • $50 or more will ship free.
  • How are payments accepted?
    All purchases will be processed through paypal, under our parent company Osting Creative. We accept Visa, Mastercard, and Discover.
  • How do I return an Item?
    (Refer below to qualifying returns). Please email us at livedeep@deep8clothing.com, stating your reasons for return (wrong size, received damaged, incorrect item was shipped, etc.). We will email you back a return number to be included with the return item. Mail item to Deep8 Clothing, P.O. Box 215, Marysville, Ohio 43040. ***************************************************************************************************************** Returning full-price items with a Deep8 clothing receipt: • Within 60 days of purchase: Full refund or merchandise credit • After 60 days of purchase: Full merchandise credit ​ Returning a sale item with a Deep8 clothing receipt • Within 30 days of purchase: Full refund or merchandise credit • After 30 days of purchase: Full merchandise credit "Final Sale" marked products are not eligible for return Shipping charges on returns or exchanges are not eligible for refund ​ Eligible returns will be credited to original form of payment ​ Deep8 clothing is not responsible for lost or damaged returned / exchange merchandise through your carrier ​ Customer will be credited within 7 business days of receipt of returned merchandise.
  • What is the Answer to the Ultimate question of Life?
    42
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